Crowther & Sons  guarantees the frames of our sofas and chairs against defects in materials and workmanship for ten years. However, to prevent damage that would not be covered by the guarantee, we recommend that you do not sit on the arms of furniture. Do not expose your furniture to direct heat sources such as radiators, as this could cause frames to warp.


Jumping on or falling back into seats is not recommended, as this will damage springs over time.


Direct sunlight will cause all fabrics to fade, and in extreme locations such as conservatories, the material may rot. Regularly turning cushions will distribute any fading and wear. Cover vulnerable areas with a throw in the summer months if you have a particularly sunny room.

Gently vacuuming the cushions and furniture will prolong the wear of the fabrics by removing dust and grit that weakens the cloth and will also reduce the need for cleaning or washing. Chenille fabrics in particular benefit from vacuuming, as this helps to avoid pile flattening.

If you have pets, vacuuming is especially important. Pilling (where bobbles form on the fabric), can be controlled by using a fluff shaver. Pilling does not necessarily indicate premature wear, as it may be due to loose particles of fabric which have become entangled in the fabric during the manufacturing process, working their way to the surface during use; or it can be produced by loose fibres being shed from cloths or other fabrics.

Fabric Wear

Pile fabrics such as velvets and chenille may flatten when sat on. This is largely inevitable and does not affect the durability of the fabric. New jeans, particularly if damp, can deposit dye on furniture. This can be very difficult to remove and is particularly noticeable on white and cream leather. The risk of this is greatly reduced after they have been washed for the first time.


Always follow the cleaning instructions for the particular fabric used. However, there are some basic rules which can be applied to all fabrics:

Never spot clean with proprietary products to clean a particular stain or mark. This may cause a white spot or faded area to appear.

Always clean a complete set of covers wherever possible. Cleaning may cause shade differences to occur and may be clearly visible.

Leather will age and crease attractively but will need cleaning from time to time. Leather Master produce an excellent cleaning and protection kit


Spillages and stains should be dealt with quickly -  soak up liquid with a clean absorbent damp cloth, but DO NOT soak the fabric. Soaking upholstery can leave a permanent mark or cause puckering and damage the interior.

Remove solids with a spoon, and then clean with a damp clean cloth.

Do not rub.


Many modern fabrics are either machine or hand washable, but an entire loose cover may be too heavy for a domestic washing machine.

Wash coloured fabrics separately

Repeated washing may cause changes in shade or tone. Reduce the need for washing by soft brushing or gently vacuuming, use arm covers and turn cushions regularly. Use Dreft or Persil Colour, or any powder or liquid that does not contain bleaching or brightening agents.

Dry cleaning

Large items should be dry-cleaned. A specialist cleaning company can clean fixed covers on site.